In case you missed it…

Check out the episode featuring Taylor Clouse below!

Transcript:

[00:00:39] Introduction and Background:

- Taylor Klaus from Next Level Books was a guest.

- Discussions about their experience with Xero and transitioning from QuickBooks.

[00:01:24] Transition to Xero:

- Taylor started using Xero in 2020 during the pandemic.

- The shift to Xero was motivated by its cloud-based platform, competitive pricing, and integration with HubDoc.

[00:03:00] Client Adoption:

- Clients often preferred Xero when given options, particularly those new to accounting software.

- For clients already using other software, the decision to switch depended on the benefits outweighing the transition effort.

[00:06:36] Migration Experiences:

- Full data conversions from QuickBooks to Xero can be complex and sometimes problematic.

- The "fresh start method" is preferred, starting fresh in Xero rather than importing extensive historical data.

[00:10:20] Sales Tax Improvements:

- Taylor praised Xero's recent upgrades to the sales tax engine, making it easier to handle and report sales tax.

- The integration with Avalara simplifies sales tax management significantly.

[00:19:00] Industry-Specific Integrations:

- Xero's integrations for specific industries, like construction, are limited.

- Third-party software like Buildertrend and Jobber have potential but require better integration with Xero.

[00:25:20] Payment Processing:

- Taylor shared positive experiences with Rotessa, a new payment processor that integrates with Xero, offering a competitive pricing structure for ACH transactions.

[00:31:58] Bank Feeds and PDF Uploads:

- Improvements in Xero's bank feed connections were noted, with fewer issues than before.

- The new feature allowing PDF statement uploads directly into Xero has been beneficial for cleanup jobs and smaller clients.

[00:46:22] Feature Requests and Enhancements:

- Desire for Xero to automate matching multiple transactions to a single bill, improving the efficiency of handling payroll and other transactions.

- Continuous improvements in the core product's usability and performance are appreciated.

[00:54:36] Community and Support:

- The importance of feedback from the Xero community and how it influences product development.

- Encouragement for users to attend Xero events and submit feature requests to help shape the product.

[00:52:15] Brand Recognition:

- Xero's need for increased brand awareness in the U.S. market.

- Discussions about the challenges clients face when unaware of Xero as an option compared to QuickBooks.

[00:55:00] Conclusion:

- Appreciation for the opportunity to discuss experiences and perspectives on Xero.

- Encouragement for the community to engage, provide feedback, and support each other in adopting and utilizing Xero effectively.